Privacy Policy

We, us, and our refer to the Broker, Aggregator, Australian Credit Licensee, and our related businesses outlined in the Credit Guide provided to you.

We understand the importance of protecting your personal information. This document sets out our privacy policy commitment regarding the personal information we hold about you and how we handle it.

We recognise that any personal information we collect about you will only be used for the purposes for which it was collected or as permitted by law. It is important to us that you are confident that any personal information we hold about you will be handled securely.

Our commitment is to abide by the Australian Privacy Principles as set out in the Privacy Act, along with any other relevant legislation.

Personal information is details from which your identity is reasonably apparent. This may include personal opinions and credit information.

Credit information includes details used to assess your eligibility for finance, such as outstanding finance, repayment history, and defaults on loans.

The personal information we may collect includes name, date of birth, address, contact details, account details, occupation, and other necessary identifying details.

If you submit inquiries through our website, we may also collect the type and amount of finance you are interested in and other details provided directly or indirectly through website interactions.

We collect personal information for assessing and managing your finance application, direct marketing, managing our relationship with you, and offering additional products and services.

We also collect personal information through our website to send communications requested by you, answer inquiries, and maintain a successful business relationship.

Where reasonable and practical, we collect your personal information directly from you.

We may also collect information from other finance brokers, accountants, lawyers, and related parties.

We may disclose your personal information to prospective funders, organisations involved in managing or administering your finance, associated businesses for marketing purposes, companies providing infrastructure and information systems, your representatives, anyone with your consent, and legal entities as required by law.

Your personal information may be stored in the cloud in an overseas country. If disclosed overseas, the information will be governed by foreign laws and may not be protected under the Australian Privacy Principles.

We may use your personal information to provide updates about finance, offers of interest, information on changes to our organisation, and new products and services.

You can opt out of direct marketing at any time by contacting us or using the unsubscribe function in our emails.

You may request access to any personal information we hold about you at any time. We may charge a fee for retrieving and supplying this information.

If any personal information we hold is incorrect, inaccurate, or outdated, you may request correction.

If you are dissatisfied with how we handle your personal information or believe we have breached the Privacy Act, you can contact us via our website.

We will acknowledge your complaint within seven days and provide a decision within 30 days.